Our IT services include analysis, design, customisation, implementation, project management, training and support and are offered across Southern and Eastern Africa.
We pride ourselves on our customer reference ability and long-standing customer relationships. We continuously strive to meet and exceed our customer’s expectations by offering innovative solutions predominantly in the Retail, Manufacturing and Service Management Industries.
We provide our Retail clients with a fully integrated solution from Point-of-Sale to the General Ledger that delivers the breadth and depth of functionality demanded by large and small retailers, without the need to build, manage and maintain multiple applications and inconsistent interfaces. Manufacturing clients achieve higher levels of productivity through process optimizations which allows them to achieve better control over their production processes. Having access to the correct information on demand is essential in today’s challenging business environment and Dynamics 365 Business Central provides the required platform to make this a reality.
IT SERVICES
Project Management
Planning and Control is essential to ensure implementation success. Magauta has adopted the recommended implementation methodology from Microsoft, and thus ensures that both our teams and yours are established, aligned and governed by project management principles.
Requirements Analysis
Before implementing a solution, it’s essential for us to understand and evaluate your requirements. There are often multiple solutions or approaches that can be adopted. Upfront analysis allows us to understand your processes, to determine the most appropriate solution for your needs.
Solution Design
Once we’ve had the opportunity to understand your requirements, our team will determine the best strategy for you. Once you’ve reviewed and approved it, we’ll launch its implementation.
Product Configuration
The majority of clients’ needs can be handled by the standard solutions we offer. Our consultants will configure them in such a way as to meet your specific requirements.
Customisation
Should we encounter gaps along the way that isn’t covered by the standard solution, our team can customise or tailor the solution for you.
Data migration
As with most implementation projects, clients can’t afford to lose their history. Have no fear, as we will determine the best approach for data migration into the new system.
Training
There’s no point in moving your company in this exciting new direction if your staff is going to feel lost and nervous. Each implementation requires that your end-users are well trained, to bring them entirely up to speed.
Contact Center Support
We have a dedicated Contact Centre for clients that are on a Support Services Agreement (Gold, Silver, Bronze or Tailored). Should one of our standard plans not be suitable, we’ll work with you to tailor a support plan suitable for your business. Extended support hours are available as part of our offering.
REGISTERED BODIES
PROJECTS COMPLETED
Jetline
Supply and Delivery of IT Hardware
VALUE: ZAR 852 850.00
Jetline
Supply and Delivery of IT Hardware
VALUE: ZAR 500 000.00
Jetline
Supply and Delivery of IT Hardware
VALUE: ZAR 900 000.00
Your one-stop outlet for professional IT services.
Call us today on +27 76 197 2690 to find out how we can assist you with your next IT project.